The pandemic’s impact on organizations is continuing to test human resource (HR) departments and has elevated the importance of using digital resources and tools for employee background check .
According to the report “Digital transformation drives employee background checks in the new normal” by EY Forensic & Integrity Services, 72% of respondents believed technology can be used to digitise documents, and 66% highlighted its utility for a preliminary evaluation of employee credentials.
Concerningly, there is a rising tendency of negative background checks, with 96% of respondents reporting that up to 10% of their background investigations on current or prospective employees were unsuccessful.
Disruption during the Covid-19 lockdown became difficult because conventional methods of onboarding new employees were insufficient. While just three out of ten respondents used technological tools as an alternative form of verification, nearly seven out of ten had difficulty doing background checks during the lockout.