Particularly for services like customer support and software quality assurance, there has been an increase in demand for outsourcing in recent years. Part of the reason for this is that businesses desire to cut costs by outsourcing some of their essential operations to places with lower cost of living.
However, it’s partly because hiring has grown extremely competitive and local talent might be hard to come by in some sectors. You’ll probably think about offshore outsourcing services if you require a third party to assist with your operations.
Let’s examine offshore outsourcing in more detail and see how it stacks up against onshore and nearshore options.